Last Updated: 1 February 2026
Welcome to Sam’s Clothing. These Terms and Conditions (“Terms”) govern your use of our website, online store, and in-store services. By accessing our website, placing an order, or purchasing from us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
Sam’s Clothing operates retail clothing stores and an online shopping platform in South Africa. We specialize in premium-quality and exclusive fashion products.
You must be at least 18 years old or have permission from a legal guardian to use our website.
You agree to use our website for lawful purposes only.
You may not misuse, copy, or interfere with the operation of our website.
We reserve the right to suspend or terminate access if misuse is detected.
All products are subject to availability.
We reserve the right to limit quantities and discontinue products at any time.
Product images are for illustration purposes only. Actual colors and designs may vary slightly.
We strive to ensure accurate descriptions, but errors may occur.
All prices are displayed in South African Rand (ZAR).
Prices include VAT unless otherwise stated.
We reserve the right to change prices without prior notice.
Promotional prices are valid for a limited time only.
Errors in pricing may result in order cancellation.
Placing an order constitutes an offer to purchase.
Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order.
You will receive confirmation once your order has been accepted.
We accept secure online payment methods as displayed on our website.
Payments must be made in full before dispatch.
All transactions are processed through secure payment gateways.
We do not store your payment card details.
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or external factors.
Risk of loss passes to you upon delivery.
Please ensure delivery details are accurate.
Delivery fees will be displayed at checkout.
Returns must be requested within 7 days of receiving your order.
Items must be unused, unworn, and in original condition with tags.
Proof of purchase is required.
Sale items (unless defective)
Underwear and accessories (for hygiene reasons)
Refunds will be processed after inspection.
Refunds may take 5–10 business days to reflect.
Original delivery fees are non-refundable.
Exchanges are subject to stock availability.
Customers are responsible for return shipping costs unless the item is faulty.
If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.
Promotional offers are subject to specific terms.
Vouchers cannot be exchanged for cash.
Only one voucher may be used per transaction unless stated otherwise.
Expired vouchers will not be accepted.
All content on our website, including logos, images, text, and designs, is the property of Sam’s Clothing and may not be used without written permission.
We respect your privacy and handle personal information in accordance with South African data protection laws (POPIA).
Personal information is used only for:
Processing orders
Customer communication
Marketing (with consent)
Please refer to our Privacy Policy for more details.
Sam’s Clothing is not liable for indirect or consequential damages.
Our liability is limited to the value of the purchased product.
We are not responsible for losses resulting from misuse of products.
We shall not be liable for failure to perform due to events beyond our control, including natural disasters, strikes, pandemics, or technical failures.
Our website may contain links to third-party websites. We are not responsible for their content or practices.
We reserve the right to update these Terms at any time. Updated Terms will be posted on our website. Continued use indicates acceptance.
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to South African courts.
For queries, complaints, or support, please contact us:
Sam’s Clothing
Email: info@samsclothing.co.za
Phone: As listed on our website
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.