Last Updated: 1 February 2026
At Sam’s Clothing, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with South African law, including the Protection of Personal Information Act (POPIA).
We may collect the following personal information when you interact with us:
Full name and surname
Contact details (email address, phone number)
Billing and delivery address
Payment information (processed securely through third-party providers)
Order history and purchase details
Website usage data (IP address, browser type, cookies)
We only collect information that is necessary for providing our services.
We collect information when you:
Place an order online or in-store
Register an account on our website
Subscribe to our newsletter
Contact our customer support
Participate in promotions or surveys
Information may also be collected automatically through cookies and similar technologies.
Your personal information is used to:
Process and fulfill orders
Deliver products and services
Communicate about your purchases
Provide customer support
Improve our website and services
Send marketing communications (with your consent)
Prevent fraud and ensure security
We do not sell, rent, or trade your personal information.
We may share your information with:
Payment service providers
Courier and delivery partners
IT and website service providers
Legal or regulatory authorities (when required)
All third parties are required to protect your information.
All payments are processed through secure, encrypted payment gateways. Sam’s Clothing does not store your full payment card details on its systems.
Our website uses cookies to:
Enhance user experience
Remember preferences
Analyze website traffic
Improve functionality
You may disable cookies in your browser settings, but some features may not function properly.
We take reasonable technical and organizational measures to protect your personal information, including:
Secure servers
Encrypted systems
Restricted access
Regular system monitoring
While we strive to protect your data, no system is completely secure.
We retain personal information only for as long as necessary to:
Fulfill legal and contractual obligations
Resolve disputes
Maintain business records
When no longer required, information is securely deleted.
Under POPIA, you have the right to:
Access your personal information
Request correction or deletion
Object to processing
Withdraw marketing consent
Lodge a complaint with the Information Regulator
To exercise these rights, please contact us.
You will only receive promotional messages if you have opted in. You may unsubscribe at any time using the link provided or by contacting us directly.
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated date.
For questions or concerns regarding this Privacy Policy, please contact us:
Sam’s Clothing
Email: info@samsclothing.co.za
Phone: As listed on our website
By using our services, you agree to this Privacy Policy.